Which term refers to the action of reviewing and improving processes within an Emergency Medical Services (EMS) system?

The term that refers to the action of reviewing and improving processes within an Emergency Medical Services (EMS) system is Continuous Quality Improvement. This approach involves a systematic, ongoing effort to enhance service delivery, patient outcomes, and overall operational efficiency. Continuous Quality Improvement focuses on identifying areas that require enhancement, implementing changes, and then evaluating the effectiveness of those changes.

This method encourages a proactive mindset, emphasizing ongoing assessment and data-driven decisions to foster quality in care and operational practices. It is essential in healthcare settings, particularly in EMS, where patient outcomes can significantly depend on timely and effective interventions. The commitment to Continuous Quality Improvement ensures that services evolve based on feedback and performance metrics, adapting to the ever-changing needs of patients and communities.

In contrast, while terms like Quality Auditing, Evaluation Procedures, and Operational Oversight may involve aspects of assessment and monitoring, they do not encompass the comprehensive and iterative nature of process enhancement that is characteristic of Continuous Quality Improvement.